Delegate Desired Outcomes
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- Deliverable: Connect with Mr. Smith…
- Objectives: …to learn of his interest in becoming a client.
- Tips: Recognize his role; Note the opportunity to grow with his company; Keep communications brief and focused on objectives
With practice, employing desired outcomes throughout your company will stifle micromanagement and encourage creativity. Coupling this list with some tips, must dos, and must not dos creates a broader framework for them to deliver innovative results. Remember, change needs practice… and practice needs patience.
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