Hiring Basics

There were a couple of steps we established to hire the right people, once we knew what we
wanted. We use this process to help prepare our team for success.

1. Recruitment
1. Establish a scorecard to rate each resume, with the intention of removing 70% of applicants, giving us the ability to spend more time with the most likely fits
2. Building a job profile, with KPI’s for each role
3. Reach out for referrals within our network
2. Interview
1. Phone screen (30 minutes)
2. Face to face discussion (1 hour)
3. Full day interview (6 hours)
4. Hiring - Job Offer or letter within 48 hours
5. On-Boarding
1. Minimum two days of on-boarding (most roles require one week or more)
2. Training for tasks that the employee will be responsible for
1. Written materials provided
2. Instructor
3. Shadowing instructor
4. Instructor shadowing trainee
5. Testing

By having a consistent process, we are able to tweak it and trust it.